Shipping your coins or banknotes to Drake Sterling is simple. Follow these steps to ensure your coins arrive at our facility safely and securely.

1. Wrap up your coins or notes in bubble wrap. Do not use tape directly on the items. Include inside the parcel 1) a copy of your photo ID, which includes your residential address, and 2) the bank details you’d like us to remit the funds to.
   
   

   

   
   

2. Place the bubble-wrapped items into a sturdy box or padded bag, making sure nothing can move around loosely inside.

   
   

   

   
   

3. Seal the box or padded bag with masking tape.

4. Print either a Parcel Post with Signature or Express Post with Signature label from the Australia Post website, or visit your local post office and ask them to print the label for you. For a fee, we can also email you a label to print and attach to your parcel. Our shipping address is:

   
   Drake Sterling

   GPO Box 2913

   Sydney NSW 2001

   Australia
   
   

5. Lodge the parcel at the post office and ask for a “lodgement receipt” as proof that you have left the item with the post office.

6. Once we collect your parcel, we’ll check its contents, complete any final paperwork, and send the funds to your nominated account. If everything is in order, this usually happens on the same day we collect your parcel.

Shipping checklist

• Have you enclosed a copy of your photo ID showing your residential address inside the parcel?

• Have you included your bank details in the parcel?

• Are your coins or banknotes packed securely, ensuring nothing is loose inside the parcel?